1. The agreement

In short: using LitVoice means accepting these rules, which also constitute a public offer. They do not take away mandatory consumer rights.

LitVoice is provided by Individual Entrepreneur Artyom Erkinovich Isrofilov, Russian TIN 773180521506, OGRNIP 326774600058292 ("we").

These Terms cover the website litgolos.ru, the LitVoice web app at app.litgolos.ru, the LitVoice iOS and Android apps, and the related Telegram and MAX bots (together, the "Service").

These Terms constitute a public offer under Article 437(2) of the Civil Code of the Russian Federation. By creating an account, using, or paying for the Service, you accept the offer and enter into this contract with us on these Terms. If you disagree, do not use the Service. Mandatory consumer rights take priority over any conflicting provision.

If the law where you live does not allow you to enter into this contract on your own, use the Service only with a parent or legal guardian.

2. What the Service does

In short: this is automated speech synthesis. It will not always sound like a professional studio recording.

LitVoice converts text fragments you submit into audio using text-to-speech technology. The app may let you keep results for listening, including offline listening, within the available features.

Telegram and MAX bots are additional channels for sign-in, payment, notifications, and support. Synthesis and listening happen in the web app at app.litgolos.ru or in the mobile app unless an interface expressly says otherwise.

Speech synthesis is automated. Pronunciation, stress, intonation, and voice may differ from what you expect. We may add, change, or remove voices and features if we preserve paid access or provide a remedy required by law.

You need a compatible device or browser, a supported app version, and an internet connection. Your network provider's charges are your responsibility.

3. Account and security

In short: protect your sign-in methods and do not evade limits. Serious violations or security threats may lead to suspension.

You may sign in using available methods, such as Telegram, MAX, VK ID, Apple, or Yandex ID. The available sign-in methods may vary by region and applicable legal requirements. An account may have more than one linked sign-in method.

You are responsible for access to your device, browser, and provider accounts. If you suspect unauthorised access, tell us and secure the relevant provider account.

You must not sell or transfer an account, impersonate anyone, evade limits, create accounts for repeat bonuses, interfere with the API, overload the Service through automation, or use it to violate law or third-party rights.

We may restrict or suspend access for a material breach, security threat, fraud, or binding legal requirement. Where reasonably possible, we will explain why and allow you to remedy the issue or contact support.

4. Your text and generated audio

In short: your text stays yours, but you must have the right to process it. Audio is for personal, non-commercial listening inside LitVoice only.

Rights in submitted text do not transfer to us. You grant us a limited, non-exclusive permission, lasting only as needed to provide the Service, to receive and prepare text, generate audio, and temporarily cache the result.

By submitting text, you confirm that you are allowed to do so—for example, because you own it, it is in the public domain, it is licensed, or another legal exception applies. You are responsible for the content and lawful use.

Do not intentionally submit material whose processing violates law or third-party rights, or instructions designed to harm our infrastructure. Do not submit another person's confidential information without permission.

Source text is deleted when synthesis finishes or stops. A cryptographic hash and generated audio may be cached and are deleted seven days after the last use. See the Privacy Policy.

Generated audio may be used only for personal, non-commercial listening inside LitVoice: the web app, the mobile apps, or offline listening via device storage. Exporting, publishing, sharing it with third parties, or using it commercially is not permitted. We do not grant you exclusive rights in a voice, TTS model, app, or other Service component. This restriction does not expand your rights in the source text or override its licence.

5. Balance, packages, and subscriptions

In short: read the offer card before buying: price, volume, period, and renewal terms shown there control the purchase.

Synthesis uses balance units or a subscription quota. A text fragment is the usual billing unit. Cost may depend on language, voice, mode, or other characteristics; the current charge is shown in the interface.

Before payment, we show the price, currency, volume, period, and main offer terms. Those purchase-screen terms apply to that transaction. Taxes are included or shown separately where required by law or the payment platform.

A package is a one-time balance credit. A subscription provides quota or other benefits for a stated period. Unused periodic quota does not roll over unless the purchase screen says otherwise. Free and promotional bonuses have no cash value and are not refundable for cash.

Payment may be available through Apple App Store, RuStore, Huawei AppGallery, YooKassa, the Faster Payments System via Tochka Bank, a bank card with auto-renewal in the dashboard at litgolos.ru/profile, or another method displayed in the interface. Payment providers may apply their own terms.

We receive data needed to verify a transaction but not your full card number or CVC. Access is usually credited immediately after successful payment. If it is delayed, check purchase history and contact support before paying again.

Auto-renewal

An app-store subscription may renew automatically if disclosed before purchase. Manage renewal and cancellation in that store. A Faster Payments System subscription payment is one-time and does not auto-renew unless expressly stated before payment.

A card subscription renews automatically. By enabling it you authorise us to charge the stated card for the next period without confirming each charge separately. Before you enable it we show the amount, the billing period, the dates of the first and following charges, and how to cancel; you confirm those terms by a separate action, and we keep a record of that consent.

The charged amount is fixed when you enable auto-renewal and does not change while renewal continues uninterrupted, even if the plan price changes. Cancelling auto-renewal, or two consecutive failed charges, removes that fix: re-enabling it applies the price current at that time. Changing plans sets a new fixed amount at the new plan price.

At least 24 hours before a charge we send a reminder to your email address — which is why a confirmed address is required to enable auto-renewal. The reminder states the amount, the charge date, and a link to the cancellation form, so auto-renewal can be switched off without contacting support. If a charge is made without that reminder having been sent, we refund it on your request. The charge is made on the day the paid period ends. If it fails, we retry once after 24 hours and tell you; after a second failure auto-renewal is switched off and the card is detached. A new period opens only after a confirmed payment, so the subscription is inactive between a failed and a successful charge.

You can switch auto-renewal off at any time in the dashboard at litgolos.ru/profile or via the link in the charge reminder — this constitutes withdrawal of consent to use your card details, accepted in electronic form. The right to charge ends immediately: the card binding is cancelled at the bank, so we can no longer charge it. To resume auto-renewal you have to enter the card again. Access already paid for continues until the end of that period. Charges already made are not refunded automatically — refunds are handled under section 6.

Receipts

The relevant seller or payment party issues the receipt or payment confirmation. Where we are the seller, we issue it as required and make it available in the dashboard at litgolos.ru/profile/history and/or through an available contact channel.

6. Cancellation, refunds, and errors

In short: there is no blanket "no refunds" rule. The result depends on law, payment method, and use of the Service.

Your rights to cancel a digital service, receive a refund, have defects corrected, or receive a price reduction are governed by applicable law and the payment platform's rules. These Terms do not limit mandatory consumer rights.

For an app-store purchase, refund requests are normally made to that store under its procedure. For direct payments, email support@litgolos.ru with the transaction ID, date, amount, and reason.

When we issue a refund, we may reverse the related credit, subscription, or remaining paid access. Where lawful, a refund may account for the part already provided or used.

Unauthorised charges, duplicate payments, and missing credits are reviewed separately. We may ask for safe proof of the transaction, but never send us your full card number, CVC, or online banking password.

If you dispute a payment

When you raise a payment complaint with your bank, payment provider, or app store—including a chargeback—they ask us to confirm the transaction. In that case we may disclose to them the payment details and the record of your consent: the date and time you gave it, the version of these Terms in force at that moment, the IP address and browser or device data, the amount, plan, and billing period shown to you, the history of charges and refunds, transaction identifiers, and the reminders we sent you before each charge. We disclose only what the review requires, and only to the party conducting it.

The same information may be provided in a review by the acquiring bank, the card scheme, or an app store, and in response to a mandatory request from a competent authority. See the Privacy Policy for more on data sharing.

On request we will send you the same transaction statement to your account email address.

7. Account deletion

In short: deleting the account does not cancel an app-store subscription. Stop renewal with the store first.

You can delete your account in the app or web settings. Deletion means deleting the entire account and its associated personal data, not temporarily deactivating it. Once deletion is confirmed:

  • linked sign-in methods and email are removed;
  • the account record, profile data, task history, and in-app notifications are deleted;
  • account access ends and in-Service subscriptions end;
  • bonuses are forfeited; you may request a refund of an unused paid balance under Section 6 before deletion — after deletion it is forfeited unless law requires otherwise;
  • we retain only records we are legally required to keep, such as certain payment and tax documents. They are isolated from the deleted account and are not used for other purposes.

Important: cancel app-store auto-renewal first. Deleting a LitVoice account does not control a subscription billed by Apple App Store, RuStore, or another store.

Deletion is irreversible. Registering again does not restore old balance, history, or bonuses.

Data kept in your browser (books, cached audio) is unaffected by account deletion — remove it via app settings or by clearing browser data.

8. Availability and liability

In short: the Service can have downtime and imperfect output, but we do not exclude liability that law makes mandatory.

We aim to keep the Service available and secure, but do not promise error-free or uninterrupted operation. Maintenance, network failures, device or browser incompatibility, and events outside reasonable control may occur.

Cache and temporary files are not permanent storage: server cache expires on schedule, and browser data (including offline audio and books) may be evicted by the browser when space runs low. If they are lost, audio may need to be synthesised again.

To the extent permitted by law, we are not liable for indirect losses caused by downtime, synthesis characteristics, or loss of temporary cache. This does not exclude liability that cannot be excluded by contract, including wilful misconduct, injury, and mandatory consumer rights.

Neither party is liable for failure caused by extraordinary and unavoidable events outside its reasonable control, but must reasonably mitigate the effects.

9. Changes to the Service and Terms

In short: material changes are announced in advance and do not retroactively rewrite a completed purchase.

We may update the Service and Terms for new features, legal requirements, security, or business-model changes.

A new version displays its update date. For material changes that disadvantage users, we will give advance notice through the Service or an available contact channel—normally at least 14 days, unless law or an urgent security need requires otherwise.

Earlier versions stay available: each has a permanent address in the form litgolos.ru/terms/YYYY-MM-DD, and they are listed at the end of the Terms page. You can therefore open exactly the text that applied on the day of your purchase or auto-renewal consent—the same link we cite when confirming that consent to a bank or app store.

Changes do not retroactively rewrite completed purchases. If you disagree, stop using the Service and, if appropriate, delete your account before the new Terms take effect.

10. Governing law and disputes

In short: Russian law governs, while mandatory local consumer protection remains where applicable.

These Terms are governed by Russian law. If mandatory consumer rules in your country apply, choosing Russian law does not deprive you of protection that cannot be waived by contract.

Contact us first; many issues can be resolved using the transaction ID and technical records. Unresolved disputes go to a competent court under applicable procedural law. Any statutory right to bring a claim before a court or authority in a permitted location remains unaffected.

If one provision is invalid, the remaining provisions continue to apply to the fullest lawful extent.

In short: for payment, refund, or legal questions, email support@litgolos.ru.

Individual Entrepreneur Artyom Erkinovich Isrofilov Russian TIN 773180521506 · OGRNIP 326774600058292 Registered by Interdistrict Inspectorate No. 46 of the Russian Federal Tax Service for Moscow

Data processing is described in the Privacy Policy. Together, these documents govern your use of the Service.